PHARMACY TEAM PRESCRIPTION DISPENSING
We have a dedicated pharmacy team who check and dispense all prescriptions to ensure accuracy.
The team at our operations facility at Sittingbourne, Kent support the fulfilment and distribution of patient prescriptions, feeding equipment and sample orders, as well as the servicing and maintenance of devices.
Our primary focus is on meeting patient needs with an unwavering focus on quality and compliance. Furthermore, we have a strong focus on sustainability and continuous improvement.
We have a dedicated pharmacy team who check and dispense all prescriptions to ensure accuracy.
All orders are packaged in adherence to the highest standards to safeguard the integrity of the products during transit. Ancillary orders are packaged in sustainable paper mailing bags. Our environmentally conscious packaging reflects our dedication to eco-friendly practices and sustainability.
We leverage the services of reputable courier partners to ensure swift and secure delivery to patients. We collaborate with logistics companies to provide environmentally friendly order transportation, with 20% of our Hospital2Home patient deliveries now made by all-electric vehicles.
Upon arrival at our service centre, all pumps and accessories undergo a meticulous decontamination and cleaning process. Pumps are stored at a constant temperature for at least 24 hours, adhering to our stringent IPX5 water ingress rating.
The full service history of every serialised device is maintained in our device tracking system. If needed, repairs are undertaken, including circuit board repairs. We ensure that every device meets our exacting standards for performance and reliability.
Calibration and quality checks are integral to our process. The Customer Relationship Management (CRM) pump tracking is diligently recorded, and any necessary Printed Circuit Board (PCB) repairs are expertly carried out to guarantee the precision and accuracy of each device.
Our commitment to compliance extends to our packaging. All our packaging meets the standards of the Electronic Device History Record (EDHR). Once packed, devices are promptly updated in our tracking database and seamlessly transitioned to our warehouse, ready for distribution.
We operate under globally recognised standards, holding certifications to ISO 9001-2015 Quality Management Systems, ISO 13485-2016 Medical Devices, ISO 45001-2018 Occupational Health and Safety, ISO 14001-2015 Environmental Management and ISO 22301-2019 Business Continuity Management.
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ENSURE PLUS
1 x 220 ml
Flavor: Apple
1,5 kcal / ml
Nutrition Information
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UK-N/A-2200465 | July 2022
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